Position Title:  Operations Manager

FTE:                    1.0

Department:    Facilities Management

Reports To:      Director of Facilities Management

FLSA:                 Exempt


This position promotes and supports the learning experience of Marian University students by, managing the day-to-day operations of custodial, grounds and building maintenance activities. Participates in the development, recommendation, and administration of policies, procedures and processes in support of departmental operations. Responds to inquiries and requests for service and supervises custodial, grounds, and maintenance staff.  The Facilities Operations Manager also schedules, assigns, reviews, and supervises the work of all employees in Facilities Operations representing a variety of work skills necessary for the maintenance and repair of the facilities, buildings, grounds, custodial and equipment; participates in the design, review, and planning of new construction and remodeling projects; and does related work as required.  May serve as alternate to the Department Director in their absence.


  1. Provide oversight and vision for campus maintenance, construction management and trades department functions.
    • Ensure departmental effectiveness through the selection, training, development, and motivation of staff.
    • Develops, recommends, and administers policies, procedures, and processes in support of grounds and building maintenance operations; implements and monitors compliance with approved policies, procedures, and processes.
    • Foster timely and complete communications at all levels and personally participate as both a formal and informal liaison between staff, students, and faculty.
    • Plan, execute, and manage all capital and corrective maintenance projects.
    • Proactively manage communication and interruptions.
    • Manage electrical distribution and cost, water, and waste disposal.
  2. Work in partnership with the Director of Facilities Management to coordinate processes and ongoing campus needs through project planning, scheduling and resource allocation.
    • Plans, organizes, maintains, and manages the operations and reliability of facilities and general infrastructure systems. Establishes and monitors preventative maintenance processes and programs, and facility inspection processes for on-going review of maintenance work by agencies having jurisdiction.
  3. Lead planning and design efforts by providing support to ensure capital construction projects are identified, planned, developed, designed, and constructed within budget in accordance with the direction of the Board of Trustees and University standards.
    • Review proposed capital projects.
    • Review emergency, normal, preventative, and corrective maintenance of buildings and mechanical equipment.
    • Procure supplies and materials for all projects managed through the Facilities department.
  4. Work with leadership team to develop, evaluate, and implement campus facility initiatives.
  5. Foster a positive and productive working environment with a focus on customer service and collaboration both within the department and with University students, staff, and faculty.
  6. Develop and maintain open lines of communication and positive relationships with key city, community, and neighborhood leaders and external stakeholders regarding the University’s planning, design, and construction initiatives.
  7. Manage Marian University’s interest regarding the building or renovation of campus buildings and structures.
  8. Financial duties:
    • Administers procurement and fiscal management activities associated with building and grounds maintenance activities, which may include: RFPs, and contracts for custodial, grounds and maintenance related work to acquire trades and professional assistance; monitoring spending on project and cost account basis; recommending and implementing corrective spending plans; reviewing and authorizing purchase orders; administering contracts; obtaining price quotes and bids; purchasing and approving employee purchases; ensuring compliance with Marian University and public purchasing rules; and/or, performing other related activities.
  9. Oversee quarterly reports, including capital budget and projects; and/or work completed by each department during previous quarter.
  10. Ensure timely inspection of all facilities on a regular basis according to current codes.
    • Monitors the safety and accessibility of Marian and its facilities. Serves as the point of contact for the department for code (e.g. ADA, Fire Life Safety) compliance issues, accessibility improvement projects, and/or other code related issues.
    • Updates and maintains list of District facilities equipment, including life-cycle and replacement costs.
  11. Trouble-shoots and responds to after-hour issues as needed regarding the operational aspects of the facilities such as HVAC issues, fire alarm malfunctions, electrical outages, water leaks, etc.
  12. Make recommendations when work needs to be completed by outside source.
    • Monitors and oversees the work of external contractors to ensure terms of agreements are met and work is completed satisfactorily.
  13. Collaborate with other campus leaders to assist in oversight and support of the University’s sustainability efforts.


  1. Performs other work-related duties as necessary or as assigned.


  1. High school diploma or GED required; bachelor’s degree preferred, but not required.
  2. Ten years of directly related and progressively responsible management experience.
  3. Experience in Project Planning, Design, and Construction required, with experience in Maintenance Services and Building Services preferred.
  4. Experience working with and meeting the needs of a diverse community.
  5. Demonstrated experience working directly within an organization’s senior leadership at the executive levels
  6. Competencies in sustainability planning and execution of sustainability plans including, but not exclusive to, the areas of water, energy, and waste management/reduction strategies, sustainable landscaping, and building renovation and construction and/or a commitment to ongoing professional education and certification through LEED, AASHE and other professional organizations.
  7. Significant experience in strategic planning, budgetary and personnel management and proven commitment to continuous quality improvement.
  8. Proven leadership, organization, and team building skills.
  9. Strong oral, written, and interpersonal communication skills and the ability to present complex concepts, written and verbal to all levels of administration required.

To apply, please submit a cover letter, resume, and name, address and telephone number of three references to muapplicants@marianuniversity.edu. Please use ‘Operations Manager’ in the subject line of the email.

Applications will be reviewed until the position is filled.


Transforming lives through academic excellence, innovation and leadership. Marian University is a community committed to learning, dedicated to service and social justice, and joined together by spiritual traditions.

Any offer of employment will be contingent upon the receipt of criminal background and reference check information; and the determination that the candidate remains eligible and suitable for employment.