OLQ 617 Building a High-Performance Organization
Transformation to a high-performance organization requires a culture change, yet few organizations spend the effort in attempting to change culture. This requires leadership, not management with the
belief that cultural change must occur. This course will focus on Lean methodology as a process improvement strategy, applicable to all enterprises, focused on the elimination of waste. All business operations contain
waste, and Lean is one of the solutions to attack waste and provide value to the customers who purchase our goods and services. This course is not focused on the technical aspects of Lean, although the elements are
reviewed. Instead it focuses on critical implementation issues. Other continuous improvement methods will be discussed.